For me, as a European and Finn, that's a bad service. I would have been much more pleased if the waiter would have just come to say, that she thinks that I may have entered the wrong number.
At the trip there was even a second similar thing that happened. I'm pretty sure I was at the wrong place and others had to make changes due to me, but others just kept telling, it was their fault.
I admire polite honesty on a customer service more than a fake pleasing. There's enough faking in the world.
Written by +Henri Hämäläinen