I've known couple of other persons who have this capability to disturb without really disturbing. It's a good asset for person who needs to cooperate a lot with others. It's not only about how you place your words, but it's also about how you present your subject you were disturbing for in the first place. If you still, after disturbing, present your subject as if you would be sorry for disturbing, then the one disturbed can feel annoyed about disturbance. If you continue as if you were entitled for this disturbance because the importance of the subject, then it's less annoying.
Being positive and believing your subject has a positive effect on communication. People tend to be much more receptive and cooperative if you believe what you say is important and worth of the moment other gives to it. The saying: "Don't shoot the messenger" isn't always right. Poor messenger might not get the message through or make the message to be less important that it really is.
Everyone knows how to speak, good communication skills on the other hand is a luxury of a few. That's the reason I try to observe others and learn from their habits, in good and bad. It takes ages to learn to communicate with different audiences and with different technologies.
Written by +Henri Hämäläinen