After reading the book, knowledge management feels more of a bureaucratic nonsense than it did before the book. It introduced knowledge management to require lot of efforts and big organization to get it working. I just have to disagree with that.
Big part of the book was explaining the obvious of knowledge management. There wasn't really anything innovative presented for knowledge management, tools and processes were common and common sense.
Examples presented in the book was from big companies, I don't consider really leading edge of any sort. Those were big successfull companies, which I believe have all the methodologies of the world in use and succeed despite those. I didn't find any actual proof, that knowledge management would have really made these companies special.
I do believe knowledge management and learning organizations are important. I disagree the bureaucratic, comprehensive programs build to increase knowledge sharing. Knowledge sharing comes from open atmosphere and good enough tools for it.
As a final touch, style of the book couldn't be considered as exhilarating or inspiring. It could have easily been 50 pages shorter than it was. I can't really recommend it to anyone. There must be better books for knowledge management.
Written by +Henri Hämäläinen